Platform reporting frequently fails. Reports are rejected, content stays up, and accounts continue operating. When this happens, alternative channels exist.

Why Reports Fail

• **Automated moderation**: Initial review is often automated. AI systems miss coded and contextual antisemitism
• **Moderator knowledge gaps**: Human moderators may not recognize antisemitic tropes, codes, or historical references
• **Policy gaps**: Platform policies may not explicitly cover the specific form of antisemitism encountered
• **Volume**: Platforms receive millions of reports daily and cannot thoroughly review each one

Escalation Paths

Appeal: Always appeal rejected reports. Appeals receive human review and often succeed where initial automated review failed. Provide additional context explaining why the content violates platform rules.

Trusted flaggers: Organizations with trusted flagger status on platforms have their reports prioritized. Partner with established monitoring organizations (CIDI, CST, ADL) that may have this status.

DSA complaints: Under the EU Digital Services Act (effective February 2024), platforms operating in the EU must provide transparent reporting mechanisms, respond to reports within reasonable timeframes, and offer appeal mechanisms. If a platform fails these requirements, complaints can be filed with the national Digital Services Coordinator.

National authorities: In the Netherlands, the Authority for Consumers and Markets (ACM) serves as the Digital Services Coordinator. Systemic failures by platforms to address antisemitic content can be reported to ACM.

Legal Channels

Criminal complaints: If content meets the threshold for Articles 137c-e of the Dutch Penal Code, file a police report regardless of platform action. Include all preserved evidence.

Civil action: Victims of online antisemitism may pursue civil remedies, including injunctions requiring content removal and damages claims.

Anti-discrimination bureaus: Local anti-discrimination bureaus (antidiscriminatievoorzieningen) can assist with complaints and referrals to appropriate authorities.

Institutional Channels

CIDI: Report antisemitic incidents to CIDI (Centrum Informatie en Documentatie Israel) for inclusion in their monitoring database, regardless of platform action.

Meldpunt Internetdiscriminatie (MiND): The Dutch internet discrimination hotline accepts reports of online discrimination and works directly with platforms on removal.

Police online reporting: The Dutch police accept online reports of discrimination and hate speech through their website.

The key principle: platform reporting is one tool in a multi-channel strategy. When one channel fails, activate others. Document everything for cumulative impact.